The Top 20 Gadgets, Gizmos and More.
The Top 20 Gadgets, Gizmos and More.

Company FAQ

We strive to make your experience with 20 Gadgets as enjoyable as possible. To that end, we have provided these quick and easy links to the most commonly asked questions. Of course, if you are unable to find the information you need, please feel free to Contact Us - we're happy to help. Thank you for your business!
  • What is your Free Shipping Policy?
    No matter how large or small your order, never pay a dime in shipping at via our standard shipping. This applies to all orders in the continental US.

    Alaska, Hawaii & U.S. Territories are charged $8.95
    International Orders are charged $14.95

    Upgrade to faster shipping for an additional fee at checkout.
  • Is your website secure?
    You can get information on our Security Policy here.
  • What credit cards do you accept?
    We currently accept Visa, MasterCard, American Express and Discover. All payments are in US funds only and will not be billed until the time of shipment.

    * Please take note that you will also see us listed on your credit card statement under our website name
  • Do you take PayPal?
    Yes we do! You will see the PayPal payment option when you check out. However, we do not receive your Billing and Shipping information from PayPal so we need you to provide that information to us please.

    (Sorry, we cannot process PayPal orders over the phone)
  • Can I pay by check or money order?
    You can get information on Paying by Check here.
  • Can I place my order by phone?
    Sure, again our website is safe & secure but if you prefer to order by phone we completely understand and are available to take your order at 800-548-6868. Phone orders can be placed 24 hours - Every Day. (please have your credit card ready when calling).
  • Why am I being charged Sales Tax?
    In June 2018, the Supreme Court ruled that physical presence in a state is no longer required for sellers to be obligated to collect and remit sales tax. Many states have since enacted "remote seller" laws. As of January 1, 2019, 20 Gadgets is required to collect and remit sales tax to the following states:
    • Arizona (AZ) [10/1]
    • Arkansas (AR) [7/1]
    • California (CA) [4/1]
    • Colorado (CO)
    • Connecticut (CT) [9/1]
    • Georgia (GA)
    • Hawaii (HI)
    • Illinois (IL)
    • Indiana (IN)
    • Iowa (IA)
    • Kansas (KS) [10/1]
    • Kentucky (KY)
    • Louisiana (LA)
    • Maine (ME)
    • Maryland (MD)
    • Massachusetts (MA) [10/1]
    • Michigan (MI)
    • Minnesota (MN)
    • Nebraska (NE)
    • Nevada (NV)
    • New Jersey (NJ)
    • New York (NY) [3/1]
    • North Carolina (NC)
    • North Dakota (ND)
    • Ohio (OH) [9/1]
    • Oklahoma (OK)
    • Pennsylvania (PA)
    • Rhode Island (RI)
    • South Carolina (SC)
    • South Dakota (SD)
    • Texas (TX) [10/1]
    • Utah (UT)
    • Vermont (VT)
    • Virginia (VA) [7/1]
    • Washington (WA)
    • Washington D.C. (DC)
    • West Virginia (WV)
    • Wisconsin (WI)
    • Wyoming (WY) [2/1]
  • How does 20 Gadgets ship its orders?
    Below is a listing of our current shipping methods:
    (During the Christmas Season other options may become available)

    Provided that the items are in stock, most orders will ship within 1-2 business days.

    For orders outside of the United States:
    • Please note that all payments are in US funds only.
    • Our Shipping and Handling costs do not include any additional Customs and/or Duties that may be charged by your local government. Please check local laws and limitations where applicable before making your ordering decision.
    • Unfortunately, there are a limited number of countries we are currently unable to ship to outside the US due to a history of either high credit card fraud or poor postal delivery results.
  • What is your Privacy Policy?
    You can get information on our Privacy Policy here.
  • I completed my order but did not receive an email confirmation?
    You should receive an email confirmation within an hour of placing your order. Not having received this email could indicate a problem receiving your order. Your confirmation email comes from so first check your junk or bulk folder to see if it was delivered there by accident. You can click here to Create a Customer Service Ticket with your SL-XXXXXXXX confirmation number to request another copy. (please allow One (1) business day for a response from our Order Desk). You will automatically receive a separate shipment confirmation email to let you know when your order is on the way.
  • Why did I receive more than 1 email confirmation?
    Please disregard any additional confirmation emails received with the EXACT same SL-XXXXXXXX confirmation number shown. This will not cause order duplication and we apologize for any confusion. Should you receive a legitimate duplicate (two different confirmation numbers), please forward one of them to our for review as soon as possible to prevent duplication.
  • What is your Return Policy?
    You can get information on Returning A Product here.
  • What do I do if my order is incomplete, incorrect or damaged?
    In the rare event that your order should arrive either incomplete, incorrect, or damaged we do guarantee we will promptly correct it for you. Just contact Customer Service below with the details and be sure to include your order number. You can get more information on Correcting An Order here.
  • What is this California Prop 65 all about?


If the above information still does not answer your question, you can Contact our Customer Service Department here. We will get back to you as quickly as possible but please allow 1 business day to receive your response.

Or if you need immediate help you can contact us Toll Free by calling:


Customer Service Hours
Monday - Friday
8 a.m. - 5 p.m. CST.

Mailing Address:
20 Gadgets
7851 185th Street
Suite 106
Tinley Park, IL. 60477


Phone Orders

Customer Service Hours…
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